About Us
Founded in 2019 by a group of senior IT professionals, Pieridae Consulting LLP is an integrated IT company specializing in providing end to end IT solutions in areas such as SAP/ERP Consulting and support, Fiori/UI5 and SAP mobility solutions, SAP Basis Support, SAP audit, SAP corporate training, Analytics, Web Development, Mobile App Development, IT/Cyber Security & Infrastructure Development and Management
ConsultationContact Info
- 12/A N.C Mitra Road, Kolkata 700028
- +919830109750
- corporate.relations@pieridae.in
- Week Days: 09.00 to 18.00 Sunday: Closed
SAP C4C Support
SAP C4C Support
Project Info
- Client: Europe headquartered Multinational steel Manufacturing Corporation
- Category: Business
- Date: 10 March 2021
- Website: pieridae.in
- Location: Europe
Current Scope C4C Support of Service
To support the activities below in the SAP C4C system for one of the clients based out of Europe
Supporting Client:
Europe headquartered Multinational steel Manufacturing Corporation having sales office and manufacturing units all over the globe. Providing L2 and L3 support for 500+ users.
List of activities:
- Support any basic user requests, address any issues, troubleshoot, provide access to users, and help with any minor enhancements.
- Quarterly new release upgrade and maintenance work will be handled in every quarter.
- Any ticket which would need C4C Technical skills or CPI for investigation would be supported by my consultants from my network.
- New business user training will be handled as and when it comes up.
- A weekly status tracker will be submitted as required